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Reference Laboratory
Client Services

The Focus Diagnostics' Client Service Department is staffed by knowledgeable and experienced Representatives who are dedicated to providing you with responsive, personal service. Focus Client Service Representatives are available to address your inquires concerning test information, patient results, specimen collection and transport, courier service schedules, supply requests, and test availability. In the event that you require detailed technical information, we will gladly connect you with a member of our technical staff.

You can reach Client Services by phone at (800) 445-4032.

Hours of Coverage (Pacific Time)
Monday through Friday: ......5:00 am to 9:00 pm
The Client Services Department is on-call to return messages
after hours
Saturday and Sunday: ......7:00 am to 3:30pm
Holidays:* ......8:00 am to 2:00 pm

Client Services Staff 

Client Services Staff

(Left to right): Karen Spears, Josie Sanchez, Marina Moran, Anabel Sigala, Breeanne Russell, Angelica Naranjo,Rebecca Rubio, Matilda Compean, Chris Arellano, Sandra Gonzalez, Shanna Guentert, Maricela Sanchez, Mayra Cardenas, Beatriz Arangure, Ratricia Caddy (Not pictured): Sara Dominguez 


*Focus Diagnostics observes the following holidays: New Year's Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday and Friday) and Christmas.

First FDA Clearance of a 2009 H1N1 Test Given to Focus Diagnostics


FDA Issues Another Emergency Use Authorization for Commercial H1N1 Flu Test to Quest Diagnostics’ Focus Diagnostics


Focus Diagnostics provides the first commercial test for detecting the 2009 H1N1 influenza virus that the FDA has authorized for emergency use.


Focus Diagnostics receives NYSDOH exemption for Diagnostic Immunology and Serology testing services


Focus Diagnostics Launches Laboratory Test for Chikungunya Virus


 
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